Terms of Service

Welcome to Ascore.io (the “Site”), a property of Ascore Prep (OPC) Pvt. Ltd. (“Ascore” or “we” or “us” or “our”). The users (whether guests or registered users) of the Site and/or of our products and/or services are referred to as “you” or “your”. Ascore’s content, products, software, and services, including this Site, are collectively referred to as “Services”. Please read this document carefully, as by accessing or by using the Services in any way, you accept and agree to be legally bound by these terms and the Privacy Policy (collectively, the “Terms” or “Agreement”) and to be similarly bound by changes, if any, to them. If you are not in full agreement with these Terms, cease using the Services immediately.

Updates to these Terms
1. We reserve the right to modify these Terms in any way, in part or in full, at any time.
2. Updates to these Terms will be posted in the form of an updated document on this page and/or on the Privacy Policy page.
3. Any changes to these Terms will be effective immediately upon posting on this page and/or on the Privacy Policy page.
4. These Terms were last updated on April 1, 2024.
Customer solicitation
1. By submitting any of your contact details, including but not limited to your email address, phone or mobile number, and address, to us, you agree to be contacted by us and authorize us to override any instrument or measure that prohibits us from contacting you, including, but not limited to, the National Customer Preference Register/National Do Not Call Registry (India).
  1. Clause 8.1 of the Site’s privacy policy is reproduced here for your convenience: “You may opt out of any communication from us at any stage by sending a clear opt-out request in English to privacy@ascore.io. Please note that this clause does not apply to communication that is necessary for transactional or legal purposes.”
Payments and refunds
1. We provide access to paid Services only on receipt by us of the full payment (fees and applicable taxes) for such Services.
2. All payments made to Ascore are final and nonrefundable.
3. If we issue an invoice to you, all payments to be made by you to us must be made in full before the due date for payment indicated on the invoice.
4. If any amount owed by you under this or any other agreement is past due, we reserve the right to, without limiting any other rights or remedies we have, suspend the delivery to you of or your access to any of our Services for which the amount is owed by you.
5. Ascore reserves the right to charge fees for any Services or change any fees at any time at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services.
License
1. Subject to these Terms, Ascore grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to use the Services.
2. You may access or use the Services only for your personal, non-commercial use.
3. Using the Services does not give you ownership of any intellectual property rights in the Services or the content you access.
4. You also agree that you will create, access, and/or use at most 1 (one) user account, and you will not share with any third party access to or access information for your account.
5. We reserve the right to, at any time, immediately discontinue your access to or use of the Services if, in our opinion, even one of the following applies:
  1. You exhibit disruptive behavior in Ascore properties.
  2. You employ violence against Ascore clients, employees, agents, or property.
  3. You threaten, harass, or abuse Ascore clients, employees, agents, or property.
  4. You have engaged in any other serious misconduct warranting revocation of your license to use the Services.
  5. You disclose to any third party any or all parts of the Services.
User Content
1. You grant Ascore a non-exclusive, royalty-free, transferable, sublicensable, and irrevocable license to use content, including, without limitation, written and/or spoken content, that you post or provide on or through your use of the Services (“User Content”).
2. We retain the right to, at our sole discretion, adapt, delete, display, distribute, modify, publish, reproduce, store, transmit, and create derivative works from your User Content.
3. You warrant that your User Content does not and will not infringe any copyright, trademark, trade secret, or other intellectual property of any party.
4. You warrant that your User Content is not and will not be unlawful or objectionable.
5. You agree not to use the Services to send unsolicited and/or unwelcome messages (“Spam”).
Access periods
1. Access to paid Services, including, without limitation, all personal tutoring courses and all admission consulting services, is available for, at most, 1 (one) year from the date of purchase of the relevant Services.
Personal tutoring scheduling, Late Arrival, and No-show policy
1. Requests from you to schedule a personal tutoring session must be made at least 24 hours prior to the proposed start time of the session.
2. We schedule personal tutoring sessions on a best-effort basis, subject to tutor availability. However, we reserve the right to confirm or reject, at our sole discretion, the time and duration proposed by you.
3. The minimum duration of a personal tutoring session is 1 (one) hour. The duration of any session that concludes before this minimum will be recorded as 1 (one) hour.
4. The maximum duration of a personal tutoring session is 3 (three) hours.
5. We accept requests for rescheduling or canceling a private tutoring session provided that all of the following conditions are met:
  1. The request is communicated to us through an email sent to contact@ascore.io from the email ID you used to enroll with us.
  2. We receive your request at least 24 hours before the scheduled start time of the session. The time at which we receive your email, as determined solely by us, will be used to determine whether the request was made at least 24 hours before the scheduled start time of the session.
  3. In our opinion, you are not misusing this facility to generate a large number of rescheduling or cancellation requests.
6. Requests for rescheduling or canceling a personal tutoring session made less than 24 hours before the scheduled start time of the session will not be entertained under any circumstances.
7. If, as determined solely by us, you arrive late, but within 15 (fifteen) minutes after the scheduled start time of a scheduled personal tutoring session (“Late Arrival”), the session will be deemed to have begun at the scheduled start time.
8. If, as determined solely by us, our representative arrives late, but within 15 (fifteen) minutes after the scheduled start time of a scheduled personal tutoring session, the session will be deemed to have begun from the time our representative arrived.
9. If, as determined solely by us, you fail to arrive for a scheduled personal tutoring session or if you arrive more than 15 (fifteen) minutes after the scheduled start time (“No-show”), our representative will be free to leave the session immediately at the end of 15 (fifteen) minutes after the scheduled start time, the session will be deemed to have been completed, and the duration of the session will be recorded as 1 (one) hour.
10. If, as determined solely by us, our representative fails to arrive for a scheduled personal tutoring session with you, or arrives more than 15 (fifteen) minutes after the scheduled start time, you will be free to leave the session immediately at the end of 15 (fifteen) minutes after the scheduled start time, the duration of the session will be recorded as 0 (zero) minutes, and you will be credited 1 (one) hour of additional tutoring time.
Admission consulting
1. The term “school” in the context of Services related to admission consulting will be understood to refer to one application for one individual to one program offered by one college or university in one application cycle. For example, applying to a program in R2 and then applying to the same program in R1 in the next application cycle will be counted as 2 (two) schools.
2. We respond to essay review requests on a best-effort basis, subject to reviewer availability. However, we do not offer any guaranteed turnaround time.
3. We reserve the right to reject, at our sole discretion, any essay review request sent by you.
4. Requests from you to schedule an interview prep session must be made at least 24 hours prior to the proposed start time of the session.
5. We schedule interview prep sessions on a best-effort basis, subject to interviewer availability. However, we reserve the right to confirm or reject, at our sole discretion, the time proposed by you.
6. The typical duration of an interview prep session is 30–45 minutes. The maximum duration of an interview prep session is 1 (one) hour.
7. If, as determined solely by us, you fail to arrive for a scheduled interview prep session or if you arrive more than 15 (fifteen) minutes after the scheduled start time (“No-show”), our representative will be free to leave the session immediately at the end of 15 (fifteen) minutes after the scheduled start time, and the session will be deemed to have been completed.
8. If, as determined solely by us, our representative fails to arrive for a scheduled interview prep session with you, or arrives more than 15 (fifteen) minutes after the scheduled start time, you will be free to leave the session immediately at the end of 15 (fifteen) minutes after the scheduled start time, and you will be credited 1 (one) additional interview prep session.
Security and prohibited use of the Services
1. You shall not undermine, or attempt to undermine, the security, integrity, or functionality of the Services.
2. You shall not adapt, copy, decompile, disassemble, modify, reproduce, or reverse-engineer any part of the Services.
3. You shall not use automated means of any kind to access or use the Services in any way.
4. You shall not use the Services in any way for the development of any software program, including, but not limited to, training a machine learning (ML) or artificial intelligence (AI) system.
Copyrights
1. Unless otherwise stated, copyright or similar rights in all material presented in the Services, including but not limited to graphical images, text, audio, and video, is owned by Ascore.
Trademarks
1. Unless specified otherwise, the trademarks, logos, and service marks (collectively the “Trademarks”) in the Services are the trademarks of Ascore. Any other trademarks used in the Services are trademarks of their respective owners. Nothing contained in the Services should be construed as granting, by implication, or otherwise, any license or right of use to any Trademark displayed in the Services without Ascore’s written permission.
2. GMAT® and Graduate Management Admission Test® are trademarks of Graduate Management Admission Council® (GMAC®). GMAC® does not endorse and is not affiliated with the Site or Ascore in any way.
3. GRE® and Graduate Record Examinations® are trademarks of Educational Testing Service® (ETS®). ETS® does not endorse and is not affiliated with the Site or Ascore in any way.
Third-party sites, content, software, and services
1. We may link to or use the content, software and/or services of third parties on the Services, including, without limitation, payment processing services. Your interactions with such third parties are solely between you and such third parties, which may have their own terms, conditions, and/or privacy policies. We are not responsible for or liable for any loss or damages of any sort incurred by you as a result of your dealings with or your use of such third-party services.
Disclaimer of warranties
1. Your use of the Services is at your own risk.
2. The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Ascore expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement with respect to the Services.
3. Without limiting the generality of the foregoing, Ascore makes no warranty, to the fullest extent permissible by law:
  1. With respect to scores on standardized tests.
  2. With respect to admission in educational programs or institutions.
  3. That the information provided by the Services is accurate, reliable, complete, or timely.
  4. That the Services will be error-free, secure, or uninterrupted.
  5. That the links to third-party websites are to information that is accurate, reliable, complete, or timely.
  6. As to the results that may be obtained from the use of the Services.
  7. That the Services will meet any or all of your requirements.
  8. That the defects, if any, in the Services will be corrected.
4. No advice or information, whether oral or written, obtained by you from the Services will create any warranty not expressly stated herein.
Limitation of liabilities
1. You expressly understand and agree that Ascore, its directors, employees, partners, agents, subsidiaries, successors, affiliates, service providers, and licensors shall not be liable, in law, in equity, or otherwise, to you or to any third party for any direct, indirect, incidental, consequential, exemplary, special, or punitive damages whatsoever, or any other damages of any kind, including, without limitation, damages for loss of data, profits, goodwill, use, or cover, or other intangible damages or losses (even if Ascore knew, was advised of, and/or should have known about the possibility of such damages or losses) resulting from: (i) the use of the Services; (ii) the inability to use the Services; (iii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iv) unauthorized access to or alteration of your transmissions or data; (v) statements, conduct, acts, or omissions of any third party on the Services; or (vi) any other matter relating to these Terms or the Services, whether as a breach of contract, tort (including, without limitation, negligence), or any other legal theory.
2. Nothing in these Terms, including the limitation of liability provisions, is intended to exclude or limit any condition, warranty, right, or liability that may not be lawfully limited or excluded. In jurisdictions that do not allow the exclusion of implied warranties or limitation of liability for direct, incidental, or consequential damages, our liability is limited to the maximum extent permitted by law. Further, to the maximum extent permitted by law, our aggregate liability, and your exclusive remedy, in law, in equity, or otherwise, with respect to the Services and/or any breach of the Agreement is limited to the amount you paid, less shipping and handling, for the relevant Services purchased by you.
3. You agree that any cause of action related to the Services must commence within one (1) year after the cause of action accrues, otherwise, such cause of action is permanently barred.
Waiver and Severability
1. The failure of Ascore to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
2. If any particular provision of these Terms is deemed invalid, void, or for any reason unenforceable, it will be deemed severable and will not affect the validity and enforceability of any remaining provisions of these Terms.
Entire agreement
1. This Agreement constitutes the entire agreement between you and Ascore relating to the subject matter addressed in this Agreement. This Agreement supersedes all prior communications, contracts, or agreements, whether oral or written, between you and Ascore with respect to the subject matter addressed in this Agreement. Any change to this Agreement must be in writing and agreed to by both you and Ascore.
Indemnification
1. You agree to indemnify and hold Ascore and its subsidiaries, affiliates, officers, and employees harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of the Services.
Jurisdiction and Applicable Law
1. If you choose to visit the Site or use the Services, your visit, usage, and any dispute over privacy is subject to this Agreement.
2. In addition to the foregoing, any disputes arising under this Agreement shall be governed by the laws of India. Courts in Bengaluru shall have jurisdiction in respect of all the terms, conditions and disclaimers.
3. Use of the Services is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph.